29. The Elevator Pitch

They say first impressions count, but so too do introductions! Developing a personal introduction is not only a must for networking events, but also for those unexpected and spontaneous meetings life throws our way.

15. The Folly of Punishments Part 2.

Underperformance is typically systematic, rather than some isolated, conscious deviant behaviour on behalf of the individual. Fostering the conditions necessary for high performance, and nurturing psychological safety as a prevention, is far more effective than using punishment as a cure.