15. The Folly of Punishments Part 2.

Underperformance is typically systematic, rather than some isolated, conscious deviant behaviour on behalf of the individual. Fostering the conditions necessary for high performance, and nurturing psychological safety as a prevention, is far more effective than using punishment as a cure.

14. The Stories We Tell Ourselves

We are wired to have a story. We love stories. Even when we dream, there is a story happening. Stories can teach us morals and lessons, and they are incredibly useful for remembering information; however, they can also be really bad if we happen to be telling ourselves unhelpful stories.