Our need to belong is deeply ingrained. When new members join an organisation, their brains are busy trying to establish where they fit in, what their status is, and whether or not they are safe. Due to the state of their brains, the first few weeks are a time of vulnerability and anxiety as the individuals strive for social acceptance. As leaders, and all-round noble warriors, we need to ensure our new employees feel welcome and safe.
Onboarding is the process of assimilating individuals into their team by introducing them to their co-workers, explaining their role, and indoctrinating them into the organisational culture. Almost all new employees will require a process of orientation and some direction. Explaining the rules and expectations (especially the ‘unwritten’ ones), helps to form a psychological contract between members.
Whilst it is true we all have a need for autonomy, in the early stages, new employees cannot operate independently. Leaving them alone to find their way around and let things sink in, is unhelpful. Someone needs to take the new member under their wing and show them the ropes. Working with others helps the individual to understand where they fit in, and allows them to see how relationships work.
By properly inducting new members, their anxiety is significantly decreased. When our brains aren’t busy trying to determine our status and safety, they are free to absorb and work through new information. Relaxed brains are innovative brains, and almost all organisations want creative thinkers.
If you have a new member coming on board, consider what they need to be aware of beyond general housekeeping (location of toilets, use of kitchenette, meal timings, emergency exits, social clubs etc). Ensure they are properly introduced to their co-workers. Have a welcome morning tea or lunch. Touch base with the member regularly throughout their first few weeks and allow them ample opportunity for questions. Most importantly, smile! Show you are approachable and supportive; and ensure someone is there to greet them upon arrival.
First impressions count, and nothing loses talent faster than an unwelcoming workplace.
The Warrior-Womxn's Guild 